Privacy policy
Privacy Policy
Last updated: July 17, 2025
Aelea Studio Sarl-S (“Aelea Studio”, “we”, “us”, or “our”) operates this website and online store, including all related content, features, products, tools, and services (collectively, the “Services”), to offer you a curated shopping experience. The Services are powered by Shopify Inc., which enables us to provide a secure and functional online platform.
This Privacy Policy describes how we collect, use, and disclose your personal information when you access or use our Services or otherwise communicate with us. In the event of a conflict between this Privacy Policy and our Terms of Service, this Privacy Policy governs with respect to personal data processing.
By using our Services, you acknowledge that you have read and understood this Privacy Policy.
Personal Information We Collect
“Personal information” means information that identifies, relates to, describes, or could reasonably be linked to you. It does not include aggregated or anonymized data. We may collect the following categories of personal information:
Contact details including your name, billing and shipping address, phone number, and email address
Financial information such as your credit or debit card, payment method, and transaction details
Account information including your username, password, and preferences
Transaction details including the items you viewed, purchased, returned, or added to your cart or wishlist
Communication history including messages and customer service inquiries
Device and browser information, IP address, and other technical identifiers
Usage information such as how you navigate or interact with the Services
How We Collect Information
We collect personal information from you directly when you browse the website, place an order, create an account, or contact us. We also collect information automatically using cookies or similar technologies when you access the Services. In addition, we may receive information from Shopify, payment processors, and marketing or fulfillment partners.
How We Use Your Information
We use your personal information to provide and improve the Services, including to fulfill orders, process payments, arrange shipping, manage your account, personalize your shopping experience, and send you service-related notifications.
We may use your personal information for marketing purposes, including to send you promotional communications or display advertisements on the Services or elsewhere based on your browsing or purchase history.
We use personal information to ensure the security of the Services, detect or prevent fraud, and investigate misuse. If you create an account, you are responsible for keeping your login details secure.
We may use your information to communicate with you, respond to your requests, provide customer support, or enforce our policies. We may also use personal information to comply with legal obligations.
How We Disclose Information
We may share personal information with Shopify, our platform provider, and with third-party service providers who support operations such as order fulfillment, payment processing, IT hosting, customer support, marketing, and analytics.
We may disclose information to business partners who assist in advertising or retargeting, subject to your preferences and applicable privacy laws.
We may disclose your information at your direction or with your consent, for example when you use third-party logins, widgets, or social sharing.
We may also share information within our company group, in connection with a business transfer or to comply with legal requirements, protect rights, or respond to legal processes.
Relationship with Shopify
Our website is hosted by Shopify, which also processes data on our behalf and across its network of merchants. Shopify may use personal information to power shared features or improve its platform. In these cases, Shopify is responsible for processing your data and handling related requests. To learn more, see the Shopify Consumer Privacy Policy or visit the Shopify Privacy Portal.
Third-Party Links
Our website may include links to third-party platforms not affiliated with us. Please review their privacy and security policies, as we are not responsible for their practices or content.
Children’s Data
Our Services are not intended for children, and we do not knowingly collect personal information from individuals under the legal age of majority. If you believe a child has provided us with personal information, please contact us so we can delete it. We do not knowingly sell or share the data of individuals under 16 years of age.
Security and Retention
We implement reasonable safeguards to protect your personal information, but we cannot guarantee absolute security. Please avoid transmitting sensitive data through unencrypted channels.
We retain personal information as long as necessary to operate the Services, fulfill legal obligations, resolve disputes, and enforce our agreements.
Your Rights and Choices
Depending on where you live, you may have the right to access, correct, delete, or restrict the use of your personal information. You may also have the right to opt out of certain types of data processing, including targeted advertising, data sharing, or profiling.
If you are a resident of the EEA or UK, you may object to processing or withdraw consent at any time, subject to applicable law.
You can opt out of marketing emails at any time by clicking “unsubscribe” in any promotional email. We may still send you non-promotional messages, such as order confirmations.
You may contact us to exercise your rights. We may need to verify your identity before processing requests. You may also appoint an authorized agent to act on your behalf.
Complaints
If you have concerns about our privacy practices, please contact us. You may also have the right to appeal our decision or file a complaint with your local data protection authority.
International Data Transfers
We may transfer your personal data outside your country. For transfers from the EEA or UK, we rely on standard contractual clauses or equivalent safeguards to ensure adequate protection.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, with the date updated above. Where required by law, we will notify you.
Contact
If you have questions or wish to exercise your rights, you can contact us at:
Aelea Studio Sarl-S
8 Rue des Mérovingiens
8070 Bertrange, Luxembourg
Email: hello@aeleastudio.com
Trade Register (RCS): B287674
VAT Number: LU35860726
We are the data controller unless otherwise stated.